Welcome to the support area for www.PageSetCentral.com
Here you will find answers to frequently asked questions and queries you may have about the site.

How do I get started? (Create an account)

It’s really easy to get started. As soon as you have registered your name and e-mail address, you will be able to download and upload material to www.PageSetCentral.com
To register as a member of the site, follow these steps:

1. Click on the text “Create an account” in the upper right corner.
2. Fill in your profile information, your name, e-mail address and desired password.
3. Read the terms of use. If you agree with the terms of use, check the box labeled "I accept the Terms of Use." Click "Register"
4. Shortly after, you will receive an e-mail confirmation including your choosen user name, password and a link which will activate your account and allow you to log on to the site. Your password can be changed at any time once you are logged in to the site by clicking on "your account" under your user name in the upper right corner. 
5. You will now have access to the site and can start downloading and sharing page sets.

NB! To ensure you receive emails from PageSetCentral.com please add This e-mail address is being protected from spambots. You need JavaScript enabled to view it to your list of safe recivers. 

From all of us at Tobii, welcome to PageSetCentral.com

How do I find my way around the site? (Browse)

1. HOME – This is the main page, and the starting point for your browsing of the site. On this page you can:
   • Login - To be able to download and upload material you need to be logged in. If you are not registered, see the section, How do I get started (Create an account).
   • Search for files - You can search PageSetCentral.com by using fee text in the Search for Page Sets text box and focus (or limit) your free text search by using the Filters drop down windows. The Search for Page Sets /Filters window is visible and active from anywhere within the site.
   • Quick Search for files with the category buttons - Click on a category button to browse directly among the page sets that fall within that category. If you can't see the different category buttons, you are not on the Home Page; click on the HOME tab (avalible anywhere on the site) or the Home Page icon(avalible within the page set lists) to return.
   • Upload and chare files that you have created - To upload and share a files click on the upload button and fill out the required form before submitting your file by clicking on the send file button.
2. ABOUT US – Under this tab you will find some general information about the site and our thoughts about PageSetCentral.com
3. FAQ (Frequently asked questions) – Here you will find the most frequently asked questions and a guide to using the site.
4. NEWS – This is a place where we share all our newsletters and information about the site.
5. CONTACT US – If you have any stories, questions, positive or negative feedback you can use the form under this tab to contact us. Your opinion matters to us. We look forward to hearing from you. 

How do I search for Page Sets on PageSetCentral.com? (Search for a Page Set)

On all pages in our site, you will find the red/orange Search for Page Sets/Filters window. These fields allow you to perform a search within all the available Page Sets in the site.

In the standard search you can search for:

• Text within a page set's name/heading or description (Type “game”, for example, in the search window and all page sets with the word ‘game’ in the heading or description will be displayed).

Use the following Filters to focus or limit your search:

• Category – Choose from the different categories into which we have grouped all the Page Sets. The categories make it easier for you to find page sets with similar functionalities in one place.
• Language – The browser will be used worldwide, so language-specific Page Sets will have a language ‘tag’ attached to them. If you want to browse for language-specific Page Sets, select the language you require. If you find a page set you like in another language, you could download it and translate it yourself. – If you then upload your translated page you will have helped somebody else! Note that some Page Sets are without text and thus are not necessary to translate. The latest Language you searched for will automatically come up the next time you enter the site.
• Sort By - This is a quick way to find either the most popular Page Sets (downloaded most frequently) with the filter Popularity or the most recently addaed ones with the filter Date

Advanced search:

Clicking on the click here for more advanced search link will give you more alternatives for finding specifically what you are looking for.

• Search for title – Search for text in the name/heading or description of the Page Sets (same as in main search)
• Author’s name – If you like what you have downloaded from a specific author you can search for all page sets developed by that author and download more of them.
• Category – Search for Page Sets in a specific category (same as in main search)
• Language – Search for Page Sets in a specific language (same as in main search)
• Software – Search for SymbolMate files or Communicator files
  • Tobii SymbolMate (.smd files) is the software for producing paper based material. These pages are meant to be printed and used as a paper based resource or with static devices. They do not contain any navigation or sound. If you open a .smd file in Communicator you will be able to see the file but remember that it does not contain any actions.
  • Tobii Communicator (.cdd files) is the communication software that allows you to add actions like sounds and links. These software files will be able to be run dynamically on the computer.
• Designed for version – If the software is created for a specific Communicator or SymbolMate version you can search for version dependent Page Sets here.
• Device – This filter focuses your search to Page Sets based on overlays for specific devices. In SymbolMate you can find templates for several static communication devices, such as the LEO. Page sets that are developed for devices will be labeled with the device name, so you easily can find pages that others have created for that device. If you have a device that does not have a template in SymbolMate, please let us know and we will try to create a template for you.
• Sort By – Date (most recently uploaded) or Popularity (downloaded most frequently) 

How do I download files? (Download)

In order to download files, you must be registered and logged in.  To register yourself, follow the steps in: How do I get started? (Create an account)

Once you are logged in, you will need to find the file/s you wish to download. You can either use the search window to find the files or browse through the files in the different categories.

When you have found a page set that you wish to download, click on the name/title link to go to that Page Set's information and download window. There you will see all the necessary information about that specific file and will also be able to download the link.  
 

You cannot use the file in Communicator or SymbolMate until you download the file to your computer.

When you download a file:

1. Click on the file’s name/title and the information/download window will open.
2. Click on Download.
   A window with download options will appear on the screen. Click on Save and a window with your files on the computer will appear.
   • Save Communicator files in: (Yellow logo)
     • My Documents/VS Communicator 4/”selected user”/My PageSets
     • You will then see the file in the folder My Page Sets. You could also select it as one of your chosen page sets in the Setup for a User steps, so that it appears on your home page in Communicator.
   • Save Symbol Mate files in: (Purple logo)
     • My Documents/ My SymbolMate Page Sets
     • You will then see the file when you open SymbolMate and browse the folder My Page Sets.
3. When the file has finished downloading, close the Download File(s) window.
   If you are a Firefox user, all the files you download from www.PageSetCentral.com automatically get stored on the desktop. To change that default Firefox behavior, select Tools > Options > Main and either pick a new default location, or select “Always ask me where to save files.” 

How do I upload my page sets to www.PageSetCentral.com? (Upload)

The files you upload to the website will be available for others to download. Navigate to the Upload your Page Sets window and follow these steps:

1. Click the Upload button. A "Submit File" dialog will open.
2. Fill in the information about Author, Title of the Page Set, which Category the best describes the Page Set,  Language used in text, if it’s made in Communcator or SymbolMate, which version of SymbolMate or Communicator you use
3. Click Browse to Select File, and navigate to and select the file you want to upload. You can upload either of the following types of files:
   • .cdd – These are Communicator files – To find your file on the computer, follow this path : My Documents/VS Communicator 4/”selected user”/My PageSets.
   • .smd – These are SymbolMate files – To find your file on the computer follow this path: My Documents/ My SymbolMate Page Sets
   • .zip and .rar – Compressed .cdd and .smd files that have been compressed using .zip or .rar may also be uploaded
4. Type in a short description of the file in the Description field
5. When you have entered the file information on the, click Send file. The file will now be sent to Tobii for authorization and we will upload it to the site. It can take some time from you send the file until it’s available on the site.

Note: it will take some time from the sending of your file until it becomes available on the site.

Support

Tobii Technology cannot be held responsible for providing support on any page set downloaded from PageSetCentral.

If you for any reason want us to delete an uploaded page set use the contact form under the Contact Us tab.

If you have technical problems with the site or improvement suggestions please use the contact form under the Contact Us tab.

What do I do if FAQ doesn’t answer my question? (Help)

If you have not been able to find an answer to your question above you can go to the Contact Us tab and send us your question.